Frequently Asked Questions
We've got the answers, but if you still can't find what you're looking for - don't hesitate to reach out.
Returns + Exchanges
We accept returns within 7 days of delivery. Items must be unworn, with tags attached, and in original condition to be eligible for a refund, store credit, or exchange. Sale items are final sale.
To start an exchange or return, visit our Returns Portal. If you opt for an exchange, we’ll provide a return label at no cost.
Shipping
All orders are processed within 1–3 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information.
We offer Standard (5–7 business days) and Expedited (2–3 business days) shipping. Shipping is free on orders over $100.
Not yet, but we’re working on it! For now, we only ship within the U.S.
General Inquiries
Each item comes with care instructions on the tag, but generally, we recommend cold washing on delicate and laying flat to dry to help your clothes last longer.
Some of our bestsellers do restock! If something you love is sold out, click the "Notify Me" button on the product page to get an alert when it’s back.
We drop new pieces regularly, but not on a strict schedule. Sign up for our email list or follow us on Instagram to be the first to know when fresh styles hit the site.
We currently carry sizes S–L in most styles, and we’re working toward expanding our size range. You can find a size guide on each product page to help you find your best fit.
We’re always open to partnering with creators who align with our vibe. Reach out to us at libby@shopthimbl.com or DM us on Instagram to chat.